VOL.25 NO.4

Contents

VOL.25 NO.4
Apr.2024

Special Articles on AI for Customer Support in Diverse Fields

Improvement of AI Recommendations at Shops and on the Web

NTT DOCOMO has been providing recommendations for a variety of services at shops or on the Web, but many such recommendations consist of uniform solicitations for any customer resulting in proposals ... Read more

Customer Behavior Analysis for Support of Customer Procedures

Achieving detailed support for each and every customer requires an optimal method for extracting needs and issues from customer information such as attributes and behavior. In recent years, however, ... Read more

AI Estimation of Habits that Raise Blood Pressure Using Smartphone Logs

Early detection and early intervention of hypertension is important from the viewpoint of extending healthy life expectancy and curbing medical costs, but blood-pressure values differ depending ... Read more

Technology Reports

Research of Electromagnetic Interference with Medical Devices in Hospitals for Mobile Phone and Smartphone Use

NTT DOCOMO continuously researches electromagnetic interference with medical devices caused by radio waves emitted from mobile phones and smartphones so that these radio communication devices ... Read more

In order to view PDF files, you must have the Adobe® Reader® plug-in offered free of charge from Adobe Systems, Inc. When viewing the PDF files with Adobe® Acrobat®, use version 10 or later.