docomo Denki
What is docomo Denki?
Take advantage of point rewards without changing the quality of your electricity service.
We offer two electricity plans: docomo Denki Basic, which rewards you d POINTs according to the cost of your electricity bill, and docomo Denki Green, which uses CO2-free renewable energy.
These two plans are available to provide electricity in a way that benefits your lifestyle and the earth.
- Using non-fossil fuel certificates for LNG-fired and other power sources, CO2 emissions are virtually zero.
Billing Plans
docomo Denki Green
Renewable energy-based electricity plan with net-zero CO2 emissions (*)
- Using non-fossil fuel certificates for LNG-fired and other power sources, CO2 emissions are virtually zero.
docomo Denki Green (in Japanese only)
docomo Denki Basic
An electricity plan keeping the same quality and lets you save d POINTs
docomo Denki Basic (in Japanese only)
Application Procedure
The application process only takes 5 minutes!
You will need to follow these 3 easy steps to complete your application.
Please be sure to read the followings before applying
Subscriptions are subject to the following conditions.
- The customer must be subscribed to a DOCOMO line.
- The customer must have a d ACCOUNT.
- The docomo Denki subscriber must be registered under their personal name.
- The docomo Denki subscriber must be the same as the subscriber of the DOCOMO line. If the name on the current electricity contract is different from the subscriber of the DOCOMO line, please change the name on the current electricity contract first.
- The contact phone number of the subscriber's address for the DOCOMO line contract must be registered.
- If you perform the procedure on this website, you cannot change the type and capacity of the current billing plan. To change these, please contact us by phone after completing the procedure.
- There are other conditions specified by DOCOMO in the explanation of important information and the terms of the service agreement.
- We may be unable to accept applications during maintenance hours. Checkthe maintenance information (in Japanese only) for details.
- We are suspending new applications in the Tohoku Electric Power and TEPCO areas.
Service Areas and docomo Denki Billing Plans
docomo Denki is available throughout Japan, with the exception of the entire Okinawa Electric Power Company area and some remote islands.
- Hokkaido Electric Power Co., Inc.
- Tohoku Electric Power Co., Inc.
- Tokyo Electric Power Company Holdings, Incorporated
- Chubu Electric Power Company, Incorporated
- Hokuriku Electric Power Company
- The Kansai Electric Power Company, Incorporated
- The Chugoku Electric Power Co., Inc.
- Shikoku Electric Power Co., Inc.
- Kyushu Electric Power Company, Incorporated
docomo Denki Billing Plans (in Japanese only)
d POINT Reward Rate for Electricity Charges
Click here for the reward rate for docomo Denki Green- Click here for the reward rate for docomo Denki Basic
(in Japanese only)
Notes
Please be sure to read the notes before applying for the service.
Notes (in Japanese only)
Easy Switchover without Installation Work
There is no need for you go through any cancellation procedures with your current electric company, be present for installation work, or visit a shop.
With no fees incurred for installation or other work, there is nothing else you need to do between application and start of service.
Maintenance Information
The following page contains maintenance information, including details on application maintenance.
Maintenance Information (in Japanese only)
In the Event of Power Failure
The following page contains information on actions to take when a power failure occurs.
In the Event of Power Failure (in Japanese only)
Contact Us
docomo Shop/d garden
All shops provide this support service through interpreters, to enable foreign language speaking customers to stop by freely and comfortably.
Inquiries by Phone
open all year round
From DOCOMO mobile Phones
15770
Available languages: English, Portuguese, Chinese, and Spanish.
9 a.m. to 8 p.m.
- Only from a DOCOMO mobile phone or DOCOMO Smartphone.
From landline phones etc.
0120-005-250
Available languages: English, Portuguese, Chinese, and Spanish.
9 a.m. to 8 p.m.
- May not be accessible from some IP phones.
