My docomo : Check your bill or perform various application procedures such as changing your billing plan.

Support Information by Purposes

Product Support Information

For docomo Smartphone, docomo Tablet, etc.

View the product update information, operation guides, and user's manuals for the product you are using.

Inquiries by Phone

Open all year round

From DOCOMO mobile Phones

15770

Available languages: English, Portuguese, Chinese, and Spanish.
9 a.m. to 8 p.m.

  • Only from a DOCOMO mobile phone or DOCOMO Smartphone.

From landline phones etc.

0120-005-250
Available languages: English, Portuguese, Chinese, and Spanish.
9 a.m. to 8 p.m.

  • May not be accessible from some IP phones.

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