What You Can Do with Customer Support (i-mode)

What is Customer Support (i-mode)?

Using your i-mode mobile phone, you can perform various procedures including changing your billing plan and checking usage charges and points at any time of the day*1.
When using Customer Support, a Network PIN is required.

Using Customer Support (i-mode)

When accessing from i-mode

Packet communications charges do not apply

Select (Customer Support) from iMenu.

• Packet communications charges do not apply.
• Screens may differ depending on the model.
• The screen design and structure may change without notice.
• Charges may apply when you access the site and perform procedures while overseas.

When accessing from QR code

iMenu → Customer Support

How to Use From Your PC or Smartphone

Using your PC or Android Smartphone, you can perform various procedures including changing your billing plan and checking usage charges, data usage, and points online at any time of the day*1.

When Accessing From a PC or Smartphone (My docomo)