My docomo : Check your bill or perform various application procedures such as changing your billing plan.My docomo : Check your bill or perform various application procedures such as changing your billing plan.

Support Information by Purposes

Product Support Information

For Android Smartphone, Android Tablet, etc.

View the product update information, operation guides, and user's manuals for the product you are using.

Inquiries by Phone

Open all year round

From DOCOMO mobile Phones

15770

Available languages: English, Portuguese, Chinese, and Spanish.
9 a.m. to 8 p.m.

  • Only from a DOCOMO mobile phone or Android Smartphone.

From landline phones etc.

0120-005-250
Available languages: English, Portuguese, Chinese, and Spanish.
9 a.m. to 8 p.m.

  • May not be accessible from some IP phones.

  • Apple, the Apple Logo, AirPlay, AirPods, Apple Music, Apple Pay, Apple Pencil, Apple TV, Apple Watch, Ceramic Shield, Dynamic Island, Face ID, FaceTime, iBooks, iPad, iPhone, iTunes, Lightning, Magic Keyboard, MagSafe, ProMotion, Siri, Touch ID, TrueDepth, True Tone are trademarks of Apple Inc., registered in the U.S. and other countries. The iPhone trademark is used under license from AiPhone Co., Ltd. App Store, Apple Arcade, AppleCare+, Apple TV+, iCloud are service marks of Apple Inc., registered in the U.S. and other countries. TM and © 2024 Apple Inc. All rights reserved.
Go to top of the page