e-billing Discount

This service allows you to check your monthly usage charges online instead of receiving notifications by mail. e-billing is required when you stop receiving written notifications by mail.
To change your plan to ahamo, you need to apply for e-billing in advance.

  • Application : Required

    Monthly charge : Free

Service Points

Service Points
  e-billing subscription
Subscribed Not subscribed
Usage charges confirmation Online confirmation
For details, refer to Usage Charges Confirmation.
Online confirmation and written notifications by mail
Issuance fee Not charged Charged (¥55 [incl. tax] to ¥165 [incl. tax])
For details, refer to Issuance fee.
Monthly usage charges notice Notified (via messaging service)
For details, refer to Monthly Usage Charges Notice (in Japanese only).
Not notified

Notes on Application

Application Start Time

Your monthly usage charges can be viewed on the website around the 10th to 18th of the month following application.

  • If you conduct procedures for applying to pay charges by automatic payment or credit card at the same time as you apply for this service, this service will be available after completion of settings for those payment methods.
  • You will get a discount from your bill starting with the amount billed for the following month when automatic payment is completed or your credit card company approves payment of charges by credit card, regardless of whether or not you access the Usage Charges Confirmation website.

How to Apply

You can apply by PC, smartphone, docomo Feature phone, phone, or at a docomo Shop/d garden.

  • If you apply at a docomo Shop/d garden, you are required to prepare identification documents to prove that you are the subscriber.

PC,
smartphone,
docomo Feature Phone
(sp-mode)

You can apply from (docomo Online Application). The required d ACCOUNT can be easily issued, so even beginners can start using right away.

  • When accessing from a PC, a d ACCOUNT is required.
  • When accessing from a smartphone or docomo Feature Phone (sp-mode), a Network PIN is required.
  • Operation procedures on the actual screens are in Japanese.
Business hours :
24 hours *1

docomo Feature Phone
(i-mode)

You can apply from (docomo Online Application).

Business hours :
24 hours *1

Phone

  • To apply from a DOCOMO mobile phone, call 151 (toll free, in Japanese only) without an area code.
  • For inquiries in English, Portuguese, Chinese, and Spanish, and applications from landline phones, see General Inquiries (docomo Information Center).
Business hours :
9 a.m. to 8 p.m.

docomo Shop
/d garden
docomo Shop/d garden

All shops provide this support service through interpreters, to enable foreign language speaking customers to stop by freely and comfortably.
Business hours differ by shop. See the pages of individual shops for details.

Business hours :
Within the business hours of the corresponding shop
  1. Unavailable from 10:30 p.m. every Tuesday to 7:00 a.m. the following morning due to system maintenance.

e-billing Discount

  • If you have a subscription for a billing plan subject to an e-billing Discount*2, you can receive a discount.
  • When automatic payment is completed on the payment date or your credit card company approves payment of charges by credit card, you can receive a discount of up to ¥20 per line*3 from the amount charged for the following month for that fee.
  • With single billing service, you will get a ¥20 discount for each line.
  • If automatic payment is not completed on the payment date or your credit card company does not approve payment of charges by credit card, the discount will not apply, and the discount amount will be billed in addition for the use in the month following the month of discount application.
  1. FOMA, Xi, WideStar II, and WideStar III are applicable to e-billing Discount.
    However, if you meet either or both of the following conditions, you cannot receive the discount.
    • You subscribe to the Simple plan
    • You subscribe to Gigaho Premier, Gigaho, Gigalight, Data Plus, Keitai Plan, Hajimete Sumaho Plan or U15 Hajimete Sumaho Plan
    • You subscribe to Drivers Support Plan (including the non-fixed period subscription)
    • You have a contract for a sub line subject to a single billing to which the e-billing service is not applicable.
      [e-billing service is not applicable]
      Device Plus 300, Device Plus 500, Kids Keitai Plus, Kids Keitai Plan, LTE Ubiquitous Plan S, LTE Ubiquitous Plan M, LTE Ubiquitous Flat, LTE Ubiquitous Plan S (High-speed option), LTE Ubiquitous Plan M (High-speed option), FOMA Ubiquitous Plan S, FOMA Ubiquitous Plan M, Location Information Dedicated Plan, transceiver Plan, IoT Plan, IoT Plan HS, LPWA Plan SS, and LPWA Plan S
  2. If the usage charges applicable for discount are less than ¥20, the applicable charges will be treated as the upper limit for the discount.
    If you cancel a line, the discount will not apply for the usage fees for the month of cancellation.

Issuing Certificates

Proof of Payment/Proof of Usage Charges

If you need a certificate such as a proof of usage charges, check Proof of Payment/Proof of Usage Charges (in Japanese only).

Notes

Please be sure to read notes before using e-billing.

Terms of Use

To use e-billing, please read carefully and agree to these terms of use.

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