Application Procedure
Service Counters
You can apply by phone or at a docomo Shop/d garden.
Phone
- To apply from a DOCOMO mobile phone, call 151 (toll free, in Japanese only) without an area code.
- For inquiries in English, Portuguese, Chinese, and Spanish, and applications from landline phones, see General Inquiries (docomo Information Center).
- Business hours :
- 9 a.m. to 8 p.m.
docomo Shop
/d gardendocomo Shop/d garden
All shops provide this support service through interpreters, to enable foreign language speaking customers to stop by freely and comfortably.
Business hours differ by shop. See the pages of individual shops for details.
- Business hours :
- Within the business hours of the corresponding shop
Application Start Time
The single billing service is provided from the bill for the month following the month of application.
