NTT DOCOMO Group Sustainability Report
View PDFs of Sustainability Reports, CSR Communication Books, and past CSR reports.
NTT DOCOMO Group Sustainability Report 2021
Download the Entire Report (PDF)
View DOCOMO's sustainability report, which aims to provide a comprehensive disclosure of information, in PDF format.
NTT DOCOMO Group Sustainability Report 2021 (PDF format:17,553KB)

Download the Report in Sections (PDF)
Sustainable Message (PDF format:1,176KB)
Special Feature (PDF format:2,154KB)
DOCOMO's Vision (PDF format:253KB)
Sustainability of DOCOMO (PDF format:5,413KB)
Environment (PDF format:1,522KB)
Innovation and 5G (PDF format:1,144KB)
Network Reliability (PDF format:1,100KB)
Human Rights (PDF format:223KB)
Supply Chain (PDF format:494KB)
Customer Services (PDF format:1,520KB)
Community Investment (PDF format:422KB)
Human Resources and Labor Practices (PDF format:1,446KB)
About Editing
Editorial policy
The NTT DOCOMO Group publishes an annual Sustainability Report to deepen stakeholder understanding of its potential for future value creation. We compile data mainly on boundaries related to our core telecommunications business to provide a comprehensive report on our CSR philosophy and various initiatives in accordance with the internationally recognized GRI Sustainability Reporting Guidelines. The 2021 edition contains special features on "decarbonization", "diversity promotion" and "solving social issues through DX" that based on a business management policy Pursue Business and ESG (environmental, social and corporate governance) comprehensively, and Contribute Toward Creation of Sustainable Society. It also has a page on SDGs, with more mentions overall.
Sustainability Report from Past Years
2020
NTT DOCOMO Group Sustainability Report 2020 (PDF format:25,739KB)
2019
NTT DOCOMO Group Sustainability Report 2019 (PDF format:22,061KB)
2018
NTT DOCOMO Group Sustainability Report 2018 (For viewing) (PDF format:6,757KB)
NTT DOCOMO Group Sustainability Report 2018 (For printing) (PDF format:5,612KB)
2017
NTT DOCOMO Group Sustainability Report 2017 (PDF format:13,465KB)
2016
NTT DOCOMO Group Sustainability Report 2016 (PDF format:10,762KB)
2015
NTT DOCOMO Group Sustainability Report 2015 (PDF format:3,725KB)
NTT DOCOMO Group CSR Communication Book 2015 [PDF format:6,136KB] (in Japanese only)
2014
NTT DOCOMO Group Sustainability Report 2014 (PDF format:5,101KB)
NTT DOCOMO Group CSR Communication Book 2014 [PDF format:2,398KB] (in Japanese only)
- We changed the name of the report from "CSR Report" to "Sustainability Report" in fiscal 2014.
2013
2012
CSR Report 2012 (PDF format:5,865KB)
CSR Report 2012 (booklet version) [PDF format:14,804KB] (in Japanese only)
2011
CSR Report 2011 (PDF format:4,807KB)
CSR Report 2011 (booklet version) [PDF format:18,420KB] (in Japanese only)
2010
CSR Report 2010 (PDF format:4,484KB)
CSR Report 2010 (booklet version) [PDF format:5,603KB] (in Japanese only)
2009
CSR Report 2009 (PDF format:4,818KB)
CSR Report 2009 (booklet version) [PDF format:5,774KB] (in Japanese only)
-
In order to view PDF files, you must have the
Adobe® Reader® plug-in offered free of charge from Adobe Systems, Inc. When viewing the PDF files with Adobe® Acrobat®, use version 10 or later.