Inquiries
From within Japan
0120-005-250 (toll free)
Service is available in English, Portuguese, Chinese, and Spanish.
9 a.m. to 8 p.m. (open all year round)
- May not be accessible from some IP phones.
From overseas
9 a.m. to 8 p.m. JST (open all year round)
- Guidance is provided in Japanese.
When calling from a DOCOMO mobile phone overseas
![Display + -81-3-6832-6600 (toll free)](/english/service/world/seek-information/images/number01.gif)
When calling from landline or similar phone abroad
![International roaming inquiries International call access number of your country of stay -81-3-6832-6600 (charges apply)](/english/service/world/seek-information/images/img_number_02.gif)