Check WORLD CALL and WORLD WING application status
For inquiries;
Either call the number below or visit our docomo Shops located nationwide.
0120-005-250 (toll free)
9 a.m. to 8 p.m. (open all year round)
- May not be accessible from some IP phones.
Click here for a list of docomo Shops around Japan
You can also apply via My docomo, as described below. (*Japanese language only)
PC /
Smartphone /
docomo Feature Phone
(sp-mode)
You can apply via "docomo Online Procedures".
As a "d account," required for using the service, can be easily issued, this method allows even first-time users to quickly start using the service.
- A "d account" is required when applying from a PC.
- A "network PIN" is required when applying from a smartphone or DOCOMO mobile phone (sp mode).
- Reception hours:
- 24 hours a day*1
- Check application status (in Japanese only)
docomo Feature Phone
(i-mode)
Application is possible from i-mode via "docomo Online Procedures".
- A "network PIN" is required when applying from a docomo Feature Phone (sp-mode).
- docomo Online Procedures (i-mode version) (in Japanese only)
- Reception hours:
- 24 hours a day*1
- Service may be unavailable due to system maintenance. Please check My docomo maintenance information (in Japanese only) for details.