Application Procedure
Service Counters
You can apply at a docomo Shop/d garden or docomo Online shop.
docomo Shop
/d gardendocomo Shop/d garden
All shops provide this support service through interpreters, to enable foreign language speaking customers to stop by freely and comfortably.
Business hours differ by shop. See the pages of individual shops for details.
- Business hours :
- Within the business hours of the corresponding shop
PC,
smartphone,
docomo Feature Phone
(sp-mode)
Procedures can be carried out at docomo Online Shop.
- Business hours :
- 24 hours *1
- May not be available due to system maintenance. Check the maintenance information (in Japanese only) for details.