Notices from DOCOMO

Sept. 21, 2024

NTT DOCOMO's Mobile Network Down Temporarily due to Heavy Rain (as of 10:00 am, July 30, 2025)

  • Print

NTT DOCOMO announces that the emergency restoration of its mobile service, which has been temporarily unavailable or operating with a limited condition in certain areas of Ishikawa Prefecture due to heavy rain, has been completed except for areas where are difficult to access due to landslides, etc., as of September 30, 2024.

DOCOMO will work with local governments and related organizations and restore its mobile service in certain areas of Wajima City, where access has been difficult for long time due to road conditions, once the road access is improved.
Please access to this link (Japanese only) for more information about the status of service disruption in the affected service area.

1. Affected Service Area
Service affected in some parts of the areas mentioned below.

Ishikawa Prefecture: Wajima City

Service Status Map

The following map shows the status of service in specific areas, as well as the locations of free mobile phone charging stations, DOCOMO shops in operation and mobile base station vehicles.
URL: 別ウインドウが開きますhttps://servicearea2.nttdocomo.co.jp/inet/DisasterGoRegcorpServlet?lang=en


2. Cause(s) of Service Failure

Interruption of electric power
Damage to transmission lines etc.

DOCOMO sincerely apologizes to customers for any inconvenience caused by service disruption.
DOCOMO will work to restore its service as soon as possible.

Go to top of the page