Message from the President and Chief Executive Officer

The DOCOMO Group's core purpose lies in enriching society.
Since its founding, we have advanced telecommunications technologies and built a variety of systems and services based on advancements made to fulfill that purpose. We aspire to be a company that generates and fosters new connections between people, people and products, people and society, and companies and society, so that we can broadly share the value of these connections throughout society and around the world.
True to this aspiration, we launched the new Group Vision of “Bridging worlds with technology and integrity to inspire value creation and fill the world with happiness” and the Group Slogan of “Bridging Worlds for Wonder and Happiness.” We have also updated the DOCOMO Group Principles to establish a DOCOMO Group that consistently generates surprise and happiness for society's future. This is grounded in ensuring every employee works independently and autonomously, guided by the key concepts of “sense of ownership,” “respect,” and “challenge,” while demonstrating integrity.

Realizing a prosperous and happy future also means playing our part in enhancing the sustainability of society, and this is our mission. The New DOCOMO Group Medium-Term Strategy, formulated in 2021, clearly states that our intention is to take on the challenge of innovating and making significant changes in society through “structural reform of society and industry” and the “creation of new lifestyles,” and to promote sustainability initiatives in an integrated manner with our business operations. The DOCOMO Group will make a concerted effort through diverse businesses and social contribution activities to resolve material issues in the areas of “Environment,” “Society,” “Human Resources,” and “Fairness,” as identified by the Sustainability Policy established in 2022.

Following the DOCOMO Group's declaration for carbon neutrality by 2030, which aims to reduce the greenhouse gas emissions arising from its business activities effectively to zero by 2030, we announced in November 2023 the Net-Zero by 2040 plan for achieving net-zero greenhouse gas emissions across the Group's entire supply chain by 2040. We also publicly released information aligned with the Taskforce on Nature-related Financial Disclosures (TNFD) to promote our biodiversity initiatives alongside business operations, toward realizing a future where people and the natural environment coexist in harmony. At the same time, we are actively promoting mobile phone recycling to contribute to a circular society.
Furthermore, by implementing initiatives such as the provision of reasonable accommodations under the revised Act for Eliminating Discrimination Against Persons with Disabilities and Sustainability School classes, including the one for the safe use of smartphones and the Internet, we strive to fulfill our responsibility to address social issues as we listen closely to and understand the feedback of each and every customer.

To build a sustainable society, we will continue to lead innovation with technology and integrity while embracing diverse challenges with respect for our global partners.