Notices from DOCOMO

Jan. 1, 2024

NTT DOCOMO's Mobile Network Down Temporarily due to the Earthquake off the coast of Ishikawa Prefecture (as of 7:00 pm, February 21, 2024)

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NTT DOCOMO announces herewith that its mobile service is temporarily unavailable, or operating on a limited basis, in certain areas of Japan due to the Earthquake off the coast of Ishikawa Prefecture. The company is working urgently to restore normal services as soon as possible and will continue to issue updated reports as the status evolves.


1. Affected Service Area
Service affected in some parts of the areas mentioned below.

Ishikawa Prefecture:Wajima City

Service Status Map

The following map shows the status of service in specific areas, as well as the locations of free mobile phone charging stations, DOCOMO shops in operation and mobile base station vehicles

URL: New window https://servicearea2.nttdocomo.co.jp/inet/DisasterGoRegcorpServlet?lang=enPDF How to read Service Status Map (PDF)


2. Cause(s) of Service Failure

Interruption of electric power, etc.

NTT DOCOMO apologizes to customers for any inconvenience and sincerely appreciates everyone's understanding as the company works to restore service as quickly as possible.

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