Press Release

November 29, 2019

DOCOMO and NEXSYS-ONE Develop Disaster-recovery Solution for Overseas Telecoms
— Solution now being tested on typhoon-exposed telecom network in Guam —

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TOKYO, JAPAN, November 29, 2019 --- NTT DOCOMO, INC. announced today that it has developed a disaster-recovery solution for global telecommunications companies in collaboration with NEXSYS-ONE, a leading global telecom software-as-a-service (SaaS) firm headquartered in Dubai. The solution is now being put to test by mobile operator DOCOMO PACIFIC, a wholly owned DOCOMO subsidiary in Guam, between November 26 and the end of next March.

In Japan, DOCOMO has implemented a wide range of measures to help ensure the continuity of its mobile network, both during and after natural disasters such as typhoons, heavy rains, earthquakes, tsunamis and volcanic eruptions, especially at a time when climate change is contributing to increasingly severe weather-related disasters.

Overseas telecommunications carriers are expected to use the new solution to make their communications networks more disaster-resilient. The operational management platform developed by NEXSYS-ONE incorporates DOCOMO's expertise in preparing for disasters, confirming employee safety, grasping disaster situations and responding to disasters in real time.

  • The trial is aimed at confirming the solution's performance in three key areas:
    • Digitization of project and workforce management for fast, accurate and systematic repair work:
      • View real-time information on PCs and smartphones
      • View multiple information simultaneously on split-screen monitors
    • Display network disconnections (status) and prioritization of response measures on a real-time map
    • Confirmation of status (safety) of all company employees

In view of the Marianas' history of infrastructure damage due to high winds and flooding during typhoons, DOCOMO PACIFIC has been actively strengthening the disaster resistance of its communications networks to ensure continuous network service. Measures have included increasing the power and air-conditioning capabilities of network-monitoring centers and burying optical fiber cables underground.

Based on the results of the ongoing trial, including feedback on the solution's usability and effectiveness, DOCOMO plans to make necessary improvements and then introduce a commercial solution for global operators in fiscal 2020.

Going forward, DOCOMO will continue to create new value and provide increasingly advanced services that respond to real needs in modern society by leveraging its diverse network technologies and platform businesses in collaboration with partners worldwide.

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