How Can We Help?
About
DOCOMO's
Products
Saving Money
Wish to know about Billing Plans
Click here for DOCOMO's billing plans.
Wish to know about Discounts and Benefits (in Japanese only)
Click here for discounts and benefits.
Changing billing plan and checking usage charges online (My docomo)
Click here to change your billing plan and check your usage charges and points online.
For situations
like these
Suspending/resuming service due to loss or theft
Click here for information on the steps required to suspend or resume service when your mobile phone is lost or stolen.
Forgot PIN or password
Click here if you forget your PIN or password.
Wish to use phone while overseas or make calls and send messages to people overseas
Click here for information on using your phone while overseas or making calls and sending text messages to people overseas.
Save on Charges by Subscribing to Internet, Home Phone,
and Smartphone Services with DOCOMO
DOCOMO delivers high-speed Internet access at a maximum data rate of 10 Gbps to your home.
Just connect the 5G home router to an outlet. Wi-Fi can be set up with ease.
This home phone service allows you to use a home phone number that starts with an area code through DOCOMO's mobile network.
Take Advantage of Point Rewards
without Changing the Quality of Your Electricity Service
Two plans are available to provide electricity in a way that benefits your lifestyle and the earth.
Press Releases
Oct. 20, 2026
Oct. 14, 2026
Sep. 28, 2026
docomo Online Shop is a convenient website that allows you to purchase mobile phones and options and perform procedures online.
