docomo Hikari
For corporate customers (in Japanese only)
The Features of docomo Hikari
docomo Hikari is a provider-integrated optical Internet service provided by DOCOMO using a FLET'S Hikari line or cable TV equipment.
DOCOMO provides OCN Internet as an Internet service provider.
Unlimited use without worrying about data volume! You can "choose" according to your usage.
- docomo Hikari is a best-effort service, with the maximum communication speeds based on technical standards. Actual speeds at home may be lower due to factors such as the usage environment, device, and network congestion.
- docomo Hikari 10giga is available only in selected areas and requires a 10Gbps-compatible router.
Monthly Charges for docomo Hikari
- The fixed-term plan is based on the continuous use of the same docomo Hikari subscription for two years. It is automatically renewed if no cancellation request is made (including change to a billing plan without a fixed-term subscription). A cancellation fee of ¥5,500 (incl. tax) for Detached House Type, ¥4,180 (incl. tax) for Apartment Type, and ¥2,970 (incl. tax) for docomo Hikari Mini, excluding the renewal period, will be charged for cancellation within the applicable period or for changing to a billing plan without a fixed-term subscription (for customers who apply before June 30, 2022, the cancellation fee will be ¥14,300 (incl. tax) (including docomo Hikari Mini) for Detached House Type and ¥8,800 (incl. tax) for Apartment Type). However, there is no cancellation fee for the current month, the next month, and the month after the next month in which the subscription expires. The subscription periods for docomo Hikari and the paired line (a mobile phone line paired with docomo Hikari) are handled separately. If the subscription periods of the two lines are different and you canceled docomo Hikari at the end of the subscription period of the paired line, there is a cancellation fee for docomo Hikari.
The cancellation fee will be included on your bill for the month in which the procedure was performed. Please note that the cancellation fee will be included on your bill for the usage for the previous monthonly if it is incurred as a result of the procedure on the first day of each month.
A separate service provider fee and application are required for Single Type and docomo Hikari Mini. Please check the service provider you plan to use to confirm that your service provider is compatible with docomo Hikari by the scheduled installation date.
docomo Hikari's Service Providers to Choose From
You can choose from various Internet service providers, including OCN Internet, a provider offered by DOCOMO. The billing plan varies depending on the service provider.
Please note that DOCOMO provides OCN Internet as an Internet service provider.
Great Discounts
Hikari Set Wari
Get a discount of ¥1,100/month (incl. tax) for each family member with DOCOMO smartphones, eximo and irumo!
- This offer applies to eximo, eximo Poikatsu, and irumo (excluding 0.5GB data plan) within the same Family Discount group as the docomo Hikari subscriber. The offer also stands for subscribers of "5G Gigaho Premier," "5G Gigaho," "5G Gigalight (with over 1 GB data plan)," "Gigaho Premier," "Gigaho," and "Gigalight (with over 1 GB data plan)."
- You are required to subscribe to docomo Hikari within the same Family Discount group, which costs an additional charge. If your docomo Hikari subscription is a fixed-term plan, a cancellation fee will be applied when canceled outside the renewal period. Please refer to "docomo Hikari Billing Plans" for more details.
- For customers subscribing only to "docomo Hikari Mini," a paired line will benefit from "docomo Hikari set discount" which offers a discount of ¥550 (incl. tax) for "5G Gigaho Premier," "5G Gigaho," "Gigaho Premier," "Gigaho," and "5G Gigalight/Gigalight (between over 3 GB and 7 GB)," as well as a discount of ¥220 (incl. tax) for "5G Gigalight (between over 1 GB and 3 GB)" and "5G Gigalight/Gigalight (between over 1 GB and 3 GB)."
- "DOCOMO's Giga plan" is a collective term for "5G Gigaho Premier," "5G Gigaho," "5G Gigalight," "Gigaho Premier," "Gigaho," and "Gigalight."
Hikari Set Wari (in Japanese only)
Full Range of Options and Services
docomo Hikari Denwa and video services are available according to your usage style.
The Application for docomo Hikari
Three Steps to Apply
You can use docomo Hikari by following three steps.
- The identification documents and letter of consent of the legal parent or guardian are also required when the application is made by a minor, and the identification documents of both the subscriber and representative and a letter of attorney of the subscriber are also required when the application is made by a representative.
- For the items that you will need for the procedure and notes on the service, see notes (in Japanese only).
- The procedure can be performed via docomo Online Application) only when setting the pairing of a mobile phone line with docomo Hikari (hereinafter referred to as the "paired line"). When a paired line is not set, the procedure cannot be performed via docomo Online Application).
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Applying for a new subscription
Guidance on service areas and how to sign up for a new subscription.
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Switching from another company's optical fiber service (changing providers)
The application process information for customers currently using another company's optical fiber service through FLET'S Hikari installation of NTT EAST/NTT WEST.
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Diverting
The application process information for customers currently using FLET'S Hikari service.
Please refer to the Conditions of Provision for more details on billing plans and discounts.
Conditions of Provision (in Japanese only)
Guidance on various important notes for your application.
Notes (in Japanese only)
Customers with an Active Subscription
Procedures
Support
Telephone Inquiries (for docomo Hikari Users) (in Japanese only)
Contact Us
docomo Shop/d garden
All shops provide this support service through interpreters, to enable foreign language speaking customers to stop by freely and comfortably.
Inquiries by Phone
open all year round
From DOCOMO mobile Phones
15770
Available languages: English, Portuguese, Chinese, and Spanish.
9 a.m. to 8 p.m.
- Only from a DOCOMO mobile phone or DOCOMO Smartphone.
From landline phones etc.
0120-005-250
Available languages: English, Portuguese, Chinese, and Spanish.
9 a.m. to 8 p.m.
- May not be accessible from some IP phones.
