docomo Denki

What is docomo Denki?

Take advantage of point rewards without changing the quality of your electricity service.

We offer two electricity plans: docomo Denki Basic, which rewards you d POINTs according to the cost of your electricity bill, and docomo Denki Green, which uses CO2-free renewable energy.
These two plans are available to provide electricity in a way that benefits your lifestyle and the earth.

  • Using non-fossil fuel certificates for LNG-fired and other power sources, CO2 emissions are virtually zero.
Reliable: Electricity will generally not be shut off during the switchover period, Rewarding: Rack up d POINTs!, Easy: No need to cancel your current electricity provider. In principle, no installation work is required for the switch. Reliable: Electricity will generally not be shut off during the switchover period, Rewarding: Rack up d POINTs!, Easy: No need to cancel your current electricity provider. In principle, no installation work is required for the switch.

Billing Plans

docomo Denki Green

Renewable energy-based electricity plan with net-zero CO2 emissions (*)

  • Using non-fossil fuel certificates for LNG-fired and other power sources, CO2 emissions are virtually zero.

docomo Denki Basic

An electricity plan keeping the same quality and lets you save d POINTs

Application Procedure

The application process only takes 5 minutes!
You will need to follow these 3 easy steps to complete your application.

STEP 01: Check the supply point identification number and your customer number, STEP 02: Register basic information, STEP 03: Verify important information and registration detailsSTEP 01: Check the supply point identification number and your customer number, STEP 02: Register basic information, STEP 03: Verify important information and registration details

To apply for docomo Denki, the following information of your current electricity subscription is required.

Please check the My Page of your current electricity company, or have your meter reading slip ready if you are using a paper meter reading slip.

  • Name of your current electricity company
  • Customer number of your current electricity company
  • Supply point identification number
  • Name of the subscription holder
  • Your current amperage capacity

New windowApply (in Japanese only)

Service Areas and docomo Denki Billing Plans

docomo Denki is available throughout Japan, with the exception of the entire Okinawa Electric Power Company area and some remote islands.

  • Hokkaido Electric Power Co., Inc.
  • Tohoku Electric Power Co., Inc.
  • Tokyo Electric Power Company Holdings, Incorporated
  • Chubu Electric Power Company, Incorporated
  • Hokuriku Electric Power Company
  • The Kansai Electric Power Company, Incorporated
  • The Chugoku Electric Power Co., Inc.
  • Shikoku Electric Power Co., Inc.
  • Kyushu Electric Power Company, Incorporated

d POINT Reward Rate for Electricity Charges

Notes

Please check the latest updates from docomo Denki here.

Easy Switchover without Installation Work

There is no need for you go through any cancellation procedures with your current electric company, be present for installation work, or visit a shop.
With no fees incurred for installation or other work, there is nothing else you need to do between application and start of service.

Maintenance Information

The following page contains maintenance information, including details on application maintenance.

In the Event of Power Failure

The following page contains information on actions to take when a power failure occurs.

Contact Us

docomo Shop/d garden

All shops provide this support service through interpreters, to enable foreign language speaking customers to stop by freely and comfortably.

Inquiries by Phone

open all year round

From DOCOMO mobile Phones

15770

Available languages: English, Portuguese, Chinese, and Spanish.
9 a.m. to 8 p.m.

  • Only from a DOCOMO mobile phone or DOCOMO Smartphone.

From landline phones etc.

0120-005-250
Available languages: English, Portuguese, Chinese, and Spanish.
9 a.m. to 8 p.m.

  • May not be accessible from some IP phones.
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