docomo Denki
Important notice regarding revision of electricity charges and benefits for docomo Denki
The electricity charges and benefits of docomo Denki are revised due to the increase in the consignment charge by general electricity supply and distribution companies from April 2023 onwards, caused by the high cost of electricity procurement due to the recent sharp rise in energy prices.
For details, please refer to 
Important notice regarding revision of electricity charges and benefits for docomo Denki (in Japanese only).
Notice of temporary suspension of new applications for docomo Denki
Due to the worldwide rise in energy prices and the uncertainty of securing electricity supply amid the recent international developments, we have decided to suspend new applications for our electricity service, docomo Denki, for the time being.
For details, please refer to Notice of Temporary Suspension of New Applications for docomo Denki (in Japanese only).
Revision of electricity charges in some areas and notice of the Third Power Saving Project by docomo Denki
As the cost of electricity procurement has remained high due to the recent global rise in energy prices, we will revise electricity charges in some areas with the introduction of power supply cost adjustments.
For details, please refer to Revision of electricity charges in some areas and notice of the Third Power Saving Project by docomo Denki (in Japanese only).
What is docomo Denki?
Take advantage of point rewards without changing the quality of your electricity service.
We offer two electricity plans: docomo Denki Basic, which rewards you d POINTs according to the cost of your electricity bill, and docomo Denki Green, which uses CO2-free renewable energy.
These two plans are available to provide electricity in a way that benefits your lifestyle and the earth.
- Using non-fossil fuel certificates for LNG-fired and other power sources, CO2 emissions are virtually zero.
App
If you are a docomo Denki subscriber, you can check your electricity usage and bill directly in the app.
Learn about docomo Denki app (in Japanese only)
Billing Plans
docomo Denki Green
Renewable energy-based electricity plan with net-zero CO2 emissions (*)
- Using non-fossil fuel certificates for LNG-fired and other power sources, CO2 emissions are virtually zero.
docomo Denki Green (in Japanese only)
docomo Denki Basic
An electricity plan keeping the same quality and lets you save d POINTs
docomo Denki Basic (in Japanese only)
d POINT reward rate with respect to electricity charges*1
| docomo Denki Green | docomo Denki Basic | ||
|---|---|---|---|
| eximo,ahamo or irumo etc.*2 | d CARD GOLD members*3 | 6% | 1% |
| Other than the above | 3% | ||
| Billing plans other than the above/non-DOCOMO line subscribers | 1% | 0.5% | |
- Points are rewarded per ¥100 (excl. tax).
- Points are awarded for the basic charge, or for the minimum charge and the usage charge. The fuel adjustment fee and the renewable energy power generation promotion levy are not subject to point rewards. Points are awarded on the 10th of the billing month, but it may be delayed. If you are no longer a d POINT CLUB member when the points are awarded, you will not receive them.
- To be eligible, you must be subscribed to one of the billing plans listed below, which have been available since October 2019.
Applicable plans: 5G Gigaho Premier/Gigaho Premier/Hajimete Sumaho Plan/ahamo/5G Gigaho/5G Gigalight/5G Data Plus/Gigaho2 (Xi)/Gigalight2 (Xi)/Data Plus2 (Xi)/Keitai Plan2 (Xi)/Kids Keitai Plan2 (Xi)/Kids Keitai Plan3/home 5G Plan/LTE Jouku Riyou Plan/U15 Hajimete Sumaho Plan/home Denwa Light/home Denwa Basic/eximo/irumo/OCN Mobile ONE.
If you have subscription to OCN Mobile ONE, it is necessary to register for the special offer through our designated method after linking your carrier-free d ACCOUNT tied to the docomo Denki contract with OCN ID. Ensure that the registration process is completed by the end of the month prior to the electricity billing month. - The mobile phone line linked to your docomo Denki subscription must be registered as the phone number for your d CARD GOLD as of the last day of the month prior to the electricity billing month.
If you are subscribed to OCN Mobile ONE, the d CARD GOLD must be tied to your carrier-free d ACCOUNT managed by the relevant subscription.
[d CARD GOLD]
- A d CARD GOLD costs an annual fee of ¥11,000 (incl. tax). Additionally, there are certain screening requirements for membership.
[Retail electric provider]
- The retail electric provider of docomo Denki is NTT Anode Energy Corporation.
Application Procedure
We are temporarily suspending new applications for our electricity service, docomo Denki.
For details, refer to Notice of Temporary Suspension of New Applications for docomo Denki
(in Japanese only).
The application process only takes 5 minutes!
You will need to follow these 3 easy steps to complete your application.
Please be sure to read the followings before applying
Subscriptions are subject to the following conditions.
- The customer must be subscribed to a DOCOMO line.
- The customer must have a d ACCOUNT.
- The docomo Denki subscriber must be registered under their personal name.
- The docomo Denki subscriber must be the same as the subscriber of the DOCOMO line. If the name on the current electricity contract is different from the subscriber of the DOCOMO line, please change the name on the current electricity contract first.
- The contact phone number of the subscriber's address for the DOCOMO line contract must be registered.
- If you perform the procedure on this website, you cannot change the type and capacity of the current billing plan. To change these, please contact us by phone after completing the procedure.
- There are other conditions specified by DOCOMO in the explanation of important information and the terms of the service agreement.
- We may be unable to accept applications during maintenance hours. Checkthe maintenance information (in Japanese only) for details.
Notes
Please be sure to read the notes before applying for the service.
Notes (in Japanese only)
Service Areas and docomo Denki Billing Plans
docomo Denki is available throughout Japan, with the exception of the entire Okinawa Electric Power Company area and some remote islands.
- Hokkaido Electric Power Co., Inc.
- Tohoku Electric Power Co., Inc.
- Tokyo Electric Power Company Holdings, Incorporated
- Chubu Electric Power Company, Incorporated
- Hokuriku Electric Power Company
- The Kansai Electric Power Company, Incorporated
- The Chugoku Electric Power Co., Inc.
- Shikoku Electric Power Co., Inc.
- Kyushu Electric Power Company, Incorporated
docomo Denki Billing Plans (in Japanese only)
Easy Switchover without Installation Work
There is no need for you go through any cancellation procedures with your current electric company, be present for installation work, or visit a shop.
With no fees incurred for installation or other work, there is nothing else you need to do between application and start of service.
Maintenance Information
The following page contains maintenance information, including details on application maintenance.
Maintenance Information (in Japanese only)
In the Event of Power Failure
The following page contains information on actions to take when a power failure occurs.
In the Event of Power Failure (in Japanese only)
Contact Us
docomo Shop/d garden
All shops provide this support service through interpreters, to enable foreign language speaking customers to stop by freely and comfortably.
Inquiries by Phone
open all year round
From DOCOMO mobile Phones
15770
Available languages: English, Portuguese, Chinese, and Spanish.
9 a.m. to 8 p.m.
- Only from a DOCOMO mobile phone or DOCOMO Smartphone.
From landline phones etc.
0120-005-250
Available languages: English, Portuguese, Chinese, and Spanish.
9 a.m. to 8 p.m.
- May not be accessible from some IP phones.
