home 5G
DOCOMO is introducing home 5G, which requires no on-site installation to set up a Wi-Fi network at home!
After subscribing, all you have to do is connect the dedicated 5G-compatible home router*1 to an outlet to set up a Wi-Fi environment that allows you to use DOCOMO's secure and reliable 5G/4G network.
For corporate customers (in Japanese only)
Purchase from docomo Online Shop (in Japanese only)Four features of home 5G
Just connect the router to an outlet
No need to worry about installation work even in rented properties as it is simply plugged into an electrical outlet.
- The service cannot be used at addresses other than the registered installation location.
Unlimited data*1
You can use the high-quality DOCOMO network with unlimited data.
Support for High-speed 5G Communications
The home 5G supports 5G communication.*2
Easily and conveniently set up a Wi-Fi environment with 5G communication at home!
Multiple devices can be connected at the same time!
Multiple devices can be connected at the same time!
With HR02: Up to 64 Wi-Fi devices and 2 wired LAN devices can be connected.
- Depending on network congestion, communication may be slow, or connection may be difficult. For stable operation of the network, communication may be slow in certain areas during peak usage hours (for example, the image quality may deteriorate when watching videos depending on the usage of the communication environment).If your data usage is especially high within the last three days including the current day, your data rate may become slower than customers who have not used as much data. If you use a large amount of data during a certain period of time or during a single connection, you are connected for a long time, or you connect repeatedly during a certain amount of time, your communications may be interrupted.
- 5G communications are only available in 5G areas. Please refer to Service Area Map (in Japanese only) to check 5G service areas. The data rate varies depending on the communications service provided at the device installation location.
- HR01 will be discontinued as soon as the stock runs out. The stock status varies according to the stores.
5G-compatible Home Router
The following is an introduction to dedicated devices required for using home 5G.
home 5G HR02
On sale now
home 5G HR02 (in Japanese only)
Charges
You need to subscribe to the following billing plan to use home 5G.
home 5G Plan
You can use home 5G for ¥4,950 (incl. tax) per month.
- The cost of the designated device is charged separately.
- An administrative service fee is incurred when applying at a shop.
| Administrative service fee | |
|---|---|
| Reserve and purchase at docomo Online shop (in Japanese only) | Free |
| Reserve and purchase at a shop (in Japanese only) | ¥3,850 (incl. tax) |
home 5G Plan (in Japanese only)
Save More Together! home 5G Set Wari
If there is a line in your Family Discount group that uses both home 5G and an applicable billing plan for smartphone, the subscriber of each line can receive a discount of up to ¥1,100 (incl. tax) from the monthly charges indefinitely with home 5G Set Wari.
- This discount is available to home 5G subscribers and subscribers of eximo, irumo (excluding 0.5 GB data plan), 5G Gigaho Premier, 5G Gigaho, 5G Gigalight (with over 1 GB data plan), Gigaho Premier, Gigaho, and Gigalight (with over 1 GB data plan) subscribers within the same Family Discount group.
The discount is ¥550/month for 5G Gigalight/Gigalight (between over 1 GB and 3 GB). The discount does not apply to 5G Gigalight and Gigalight subscribers who use less than 1 GB of data. - If both docomo Hikari and home 5G Plan exist within the same Family Discount group, the docomo Hikari set discount will be applied.
If both docomo Hikari Mini and home 5G Plan exist, the home 5G Set Wari discount will be applied. When the monthly charge is calculated on a daily basis, the discount amount will also be prorated.
home 5G Set Wari (in Japanese only)
Anshin Support
The following is an introduction to a subscription service that makes home 5G more reliable and secure.
home 5G Pack
In addition to "home 5G," "home 5G pack," a service pack that includes "Smart Anshin Hoshou/Mobile Device Protection Service," which covers failures on the dedicated home router, and "Network Security," which provides PC security features, is cost-effective.
An application is required to use this service. Please refer to the following for details.
home 5G Pack (in Japanese only)
Flow to Start Use
You can get started with two easy steps.
STEP 1: Application
Purchase the 5G-compatible home router HR01/HR02 and apply for home 5G Plan.
You can purchase HR01/HR02 from docomo Online shop, or at a docomo Shop or retailer. Please see How to Purchase for details.
STEP 2: Preparing for use
After purchasing the router, you will be able to use the Internet by following the steps below.
1. Registering d ACCOUNT
Register your email address to the d ACCOUNT issued to you when you purchased home 5G.
Customers who purchased from the docomo Online Shop will need to complete the start-up procedure (activation) before using the router. See here for more details. (in Japanese only)
- If you apply for the plan at a docomo Shop, the staff will guide you through the registration procedure.
- If you purchased your router at docomo Online Shop, a d ACCOUNT notice will be mailed to you at a later date.
- If you are applying at docomo Online Shop, you will need to register a d ACCOUNT by yourself using your smartphone.
2. Connecting the router to an outlet
Insert the SIM card into the router and plug the router into an outlet.
- To use home 5G, you need to subscribe to home 5G Plan and purchase the dedicated HR01/HR02 router.
- You can only use it at the registered address of the installation location.
- To use it in a location other than the registered address, you will need to change the address.
3. Start using Wi-Fi
Input the network name and password written on the back of the router on your PC or smartphone to use Wi-Fi.
- You may also scan the QR code on the back of the router to connect to Wi-Fi.
Flow to Start Use (in Japanese only)
What's New
Starting Monday, January 29, 2024, we will change the sender address of the emails we send to your d ACCOUNT/business d ACCOUNT contact email address.
The sender email address after the change: @wdy.docomo.ne.jp
Please change your domain settings so that you can receive emails from us.
How to Purchase
For using home 5G, you need to purchase the 5G-compatible home router, HR01/HR02, and apply for home 5G Plan.
How to Purchase home 5G HR01/HR02
You can purchase the product from docomo Online Shop or at a docomo Shop.
- HR01 will be discontinued as soon as the stock runs out. The stock status varies according to the stores.
- When you purchase HR01/HR02, you will need to apply for home 5G Plan at the same time.
- d ACCOUNT is required to purchase from docomo Online Shop.
- The securing of this product is according to the reservation order while we accept the designation of the delivery date with a turn of the purchase procedure completion.
- The orders through the Online Shop made by minors can not be accepted. Please note that even orders are made, we can not take the orders.
- Please note that until the arrival of the product (if docomo UIM card is issued, until the start of use), the next product cannot be purchased.
Conditions of Provision
Please check the Conditions of Provision for details on the billing plan and discount service.
Conditions of Provision (in Japanese only)
Contact Us
docomo Shop/d garden
All shops provide this support service through interpreters, to enable foreign language speaking customers to stop by freely and comfortably.
Inquiries by Phone
open all year round
From DOCOMO mobile Phones
15770
Available languages: English, Portuguese, Chinese, and Spanish.
9 a.m. to 8 p.m.
- Only from a DOCOMO mobile phone or DOCOMO Smartphone.
From landline phones etc.
0120-005-250
Available languages: English, Portuguese, Chinese, and Spanish.
9 a.m. to 8 p.m.
- May not be accessible from some IP phones.
- Wi-Fi is either a trademark or registered trademark of Wi-Fi Alliance.
- QR code is a registered trademark of DENSO WAVE INCORPORATED.
