docomo Denki/docomo Gas
What is docomo Denki?
Take advantage of point rewards without changing the quality of your electricity service.
We offer two electricity plans: docomo Denki Basic, which rewards you d POINTs according to the cost of your electricity bill, and docomo Denki Green, which uses CO2-free renewable energy.
These two plans are available to provide electricity in a way that benefits your lifestyle and the earth.
- Using non-fossil fuel certificates for LNG-fired and other power sources, CO2 emissions are virtually zero.
Billing Plans
docomo Denki Green
Renewable energy-based electricity plan with net-zero CO2 emissions (*)
- Using non-fossil fuel certificates for LNG-fired and other power sources, CO2 emissions are virtually zero.
docomo Denki Green (in Japanese only)
docomo Denki Basic
An electricity plan keeping the same quality and lets you save d POINTs
docomo Denki Basic (in Japanese only)
Application Procedure
The application process only takes 5 minutes!
You will need to follow these 3 easy steps to complete your application.
To apply for docomo Denki, the following information of your current electricity subscription is required.
Please check the My Page of your current electricity company, or have your meter reading slip ready if you are using a paper meter reading slip.
- Name of your current electricity company
- Customer number of your current electricity company
- Supply point identification number
- Name of the subscription holder
- Your current amperage capacity
- We may be unable to accept applications during maintenance hours. Checkthe maintenance information (in Japanese only) for details.
Service Areas and docomo Denki Billing Plans
docomo Denki is available throughout Japan, with the exception of the entire Okinawa Electric Power Company area and some remote islands.
- Hokkaido Electric Power Co., Inc.
- Tohoku Electric Power Co., Inc.
- Tokyo Electric Power Company Holdings, Incorporated
- Chubu Electric Power Company, Incorporated
- Hokuriku Electric Power Company
- The Kansai Electric Power Company, Incorporated
- The Chugoku Electric Power Co., Inc.
- Shikoku Electric Power Co., Inc.
- Kyushu Electric Power Company, Incorporated
docomo Denki Billing Plans (in Japanese only)
d POINT Reward Rate for Electricity Charges
Click here for the reward rate for docomo Denki Green- Click here for the reward rate for docomo Denki Basic
(in Japanese only)
Great Value Gas Plan Bundled with docomo Denki!
Points are awarded on the tax-exclusive amount of the basic charge and metered charge (including any adjustment costs under the fuel cost adjustment system).
You will receive a 1% or 0.5% reward for every ¥100 (excl. tax) of charges. Amounts less than ¥100 will be rounded down.
The point reward rate may vary depending on your d POINT CLUB membership linkage status, your docomo Denki contract status, your d CARD contract status, and your gas payment method.
Please refer to the table here (in Japanese only) for details on d POINT rewards.
Points are awarded on the tax-exclusive amount of either the basic charge or minimum charge, plus the electricity usage charge.
You will receive a 2% reward for every ¥100 (excl. tax) of charges.
Available only if you are subscribed to a mobile phone plan offered since October 2019.
If you do not have a d CARD and have not completed your d POINT user information registration, d POINT rewards are not available.
Please refer to the table here (in Japanese only) for details on d POINT rewards.
Charges for docomo Denki and docomo Gas are not eligible for the standard d CARD points (1 point for every ¥100 spent (incl. tax)).
Introducing docomo Gas
Click here for details on
docomo Gas (in Japanese only)
- Eligible DOCOMO mobile phone plans:
Those subscribed to any of the following mobile phone plans offered since October 2019 are eligible.
Eligible plans: 5G Gigaho Premiere / Gigaho Premiere / Hajimete Sumaho Plan / ahamo / 5G Gigaho / 5G Gigalight / 5G Data Plus / Gigaho 2 (Xi) / Gigalight 2 (Xi) / Data Plus 2 (Xi) / Keitai Plan 2 (Xi) / Kids Keitai Plan 2 (Xi) / Kids Keitai Plan 3 / home 5G Plan / LTE Jouku Riyou Plan / U15 Hajimete Sumaho Plan / home denwa Light / home denwa Basic / Chikaku-exclusive Plan / eximo / eximo Poikatsu / irumo / docomo MAX / docomo Poikatsu MAX / docomo Poikatsu 20 / docomo mini / Chikaku-exclusive Plan / OCN Mobile ONE
If you are subscribed to OCN Mobile ONE, you must register for the special offer through our designated method after linking your carrier-free d ACCOUNT tied to the docomo Denki subscription with OCN ID. Ensure that the registration process is completed by the end of the month prior to the electricity billing month.
Notes
Please check the latest updates from docomo Denki here.
Notes (in Japanese only)
Easy Switchover without Installation Work
There is no need for you go through any cancellation procedures with your current electric company, be present for installation work, or visit a shop.
With no fees incurred for installation or other work, there is nothing else you need to do between application and start of service.
Maintenance Information
The following page contains maintenance information, including details on application maintenance.
Maintenance Information (in Japanese only)
In the Event of Power Failure
The following page contains information on actions to take when a power failure occurs.
In the Event of Power Failure (in Japanese only)
Contact Us
docomo Shop/d garden
All shops provide this support service through interpreters, to enable foreign language speaking customers to stop by freely and comfortably.
Inquiries by Phone
open all year round
From DOCOMO mobile Phones
15770
Available languages: English, Portuguese, Chinese, and Spanish.
9 a.m. to 8 p.m.
- Only from a DOCOMO mobile phone or DOCOMO Smartphone.
From landline phones etc.
0120-005-250
Available languages: English, Portuguese, Chinese, and Spanish.
9 a.m. to 8 p.m.
- May not be accessible from some IP phones.
