DOCOMO to Launch Shabette Concier™ Voice-agent Application

Products & Services

TOKYO, JAPAN, February 27, 2012 --- NTT DOCOMO, INC., Japan’s leading mobile operator and provider of integrated services centered on mobility, announced today a voice-agent application, called Shabette Concier™, that enables customers to obtain a wide range of information and perform diverse tasks simply by speaking into their DOCOMO smartphones. The application, which launches March 1, is for select DOCOMO smartphones running on Android™ 2.2 or higher, and will be available for free (packet communication charges may apply when downloading or using the app).

Shabette Concier is an advanced voice-activated user interface that enables customers to intuitively and directly operate services and smartphone features with voice commands (Japanese only). In response to a verbal question, for example, the app analyzes the inquiry and then provides an answer using information mined from leading content providers, such as Wikipedia, in addition to official content on DOCOMO’s dmenu™ portal site for smartphones. Smartphone tasks, such as creating an email or setting an alarm, also can be carried out by voice commands without having to look at menus.

Voice processing is handled not in the smartphone itself but rather in the cloud via a mobile network, assuring speed and accuracy regardless of the smartphone’s specs. As such, the app provides users with the added value of high-level information and communication processing via mobile-network cloud computing.

The launch of Shabette Concier follows Translator Phone, an auto-interpretation trial cloud service that DOCOMO introduced in November 2011. DOCOMO expects to upgrade Shabette Concier with increasingly natural language interfaces for enhanced functionality, as well as link it to a variety of services, such as DOCOMO’s i-concier™ mobile personal-assistant service, within the year.

As part of strengthening its presence as an integrated-services company centered on mobility, DOCOMO will continue to improve the capability of its mobile devices to function as user-friendly “personal concierges” that users speak to directly.

NTT DOCOMO is a world-leading integrated-services company centered on mobility. The company serves over 59 million mobile customers in Japan via advanced wireless networks, including a nationwide 3G network and one of the world’s first commercial LTE networks. Leveraging its unique capabilities as a mobile operator, DOCOMO is a leading developer of cutting-edge technologies for NFC mobile payments, mobile GPS, mobile TV, intuitive mobile assistance, environmental monitoring, smart grids and much more. Overseas, the company provides technical and operational expertise to eight mobile operators and other partner companies. NTT DOCOMO is listed on the Tokyo (9437), London (NDCM) and New York (DCM) stock exchanges. Please visit for more information.

Android is a trademark or registered trademark of Google Inc.
Shabette Concier, dmenue and i-concier are trademarks or registered trademarks of NTT DOCOMO, INC. in Japan.
Shabette Concier, dmenue and i-concier are only available to subscribers in Japan.
All other trademarks are the property of their respective owners.

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