Response to Series of Network Malfunctions
- Forward-Looking Statements
- Table of Contents
- 1.sp-mode Malfunctions: Overview(Aug. 16, Dec. 20, 2011 & Jan. 1, 2012)
- 2.Packet Switch Malfunction: Overview (Jan. 25, 2012)
- 3.Advancement of Network Infrastructure (1) Basic Approach
- 3.(2) Task Force for Improvement of Network Infrastructure: Current Study Items
- 4.(1) sp-mode Malfunction Countermeasures: Implementation Schedule
- 4.(2)-1 Countermeasures Implemented Under STEP I
- 4.(2)-2 STEP I Countermeasures: Points of Implementation
- 4.(3) Countermeasures Implemented Under STEP II
- 4.(4) Countermeasures Implemented Under STEP III
- 5.Packet Switch Failure: Countermeasures and Challenges
- 6.Prompt Information Disclosure to Customers
Results for the nine months of the fiscal year ending March 31, 2012
- Forward-Looking Statements
- FY2011/1-3Q (Cumulative)Financial Results Highlights
- FY2011/1Q-3Q (cumulative)Financial Results
- FY2011/1-3Q (cumulative) Financial Results Highlights
- Changes in Operating Income (FY2010-2011)
- FY2011/1-3Q (cumulative) Financial Results Analysis
- Cellular Services Revenues (Voice+Packet)
- Cellular (Xi+FOMA+mova) ARPU
- Growth of Packet ARPU/Revenues
- 50%-OFF Monthly Charge Discount Plans/"Value Plan"
- Total Handset Sales
- Churn Rate
- Net Additions
- Subscriber Migration to FOMA/Xi
Principal Actions and Results
- Improved Customer Satisfaction (External Evaluations)
- Smartphones (Product Lineup)
- Smartphones (No. of Units Sold)
- Billing Plans ("Ouen Student Discount")
- New Services for Smartphones(1) ("dmenu", "dmarket")
- New Services for Smartphones(2)
("i-concier", "Data Security Service")
- New Services for Smartphones(3) (Voice Agent Service)
- New Services for Smartphones(4) ("Memory Collection")
- Remote Test Environment for CPs
- Growth of "Xi" (crossy) Subscriptions
- "Xi Talk 24"
- Billing Plans
("Xi Start Campaign-2")
- Data Communications
- Billing Plan ("Xi (crossy) 2-wari" Discount Campaign)
- "Xi" (crossy) Area Expansion Plans
- Actions for Transformation into an Integrated Service Company(NOTTV-(1))
- Actions for Transformation into an Integrated Service Company(NOTTV-(2))
- Actions for Transformation into an Integrated Service Company
(Enrichment of Data Plans)
- Actions for Transformation into an Integrated Service Company
(Education, Medical/Healthcare)
- New Disaster Preparedness Measures: Progress
- Roll-Out of Large-Zone Base Stations (1)
- Roll-Out of Large-Zone Base Stations (2)
- Securing Communication in Key Areas
- Disaster Voice Message Service
- Restoration Area Maps: Functional Enhancement
Appendices
- Cellular (Xi + FOMA + mova) MOU
- Operating Revenues
- Operating Expenses
- Capital Expenditures
- Operational Results and Forecasts
- FY2011/3Q (3 months) Financial Results
- Definition and Calculation Methods of MOU and ARPU
- Reconciliation of the Disclosed Non-GAAP Financial Measures to the Most Directly Comparable GAAP Financial Measures