Zutto DOCOMO Tokuten

  • Application : Required
  • To receive points, you must apply through the d POINT CLUB site (sp-mode/PC) (in Japanese only) or by calling the dedicated number (*8470 [in Japanese only]).

Every year, we reward subscribers to DOCOMO's Giga plan*1, Keitai Plan*2, Hajimete Sumaho Plan, or U15 Hajimete Sumaho Plan in birthday months with an amount of d POINTs that corresponds to New windowd POINT CLUB (in Japanese only) stage and the subscribed plan.

  1. DOCOMO's Giga plan is a generic term for 5G Gigaho Premier, 5G Gigaho, 5G Gigalight, Gigaho Premier, Gigaho and Gigalight.
  2. Data Plus and Kids Keitai Plan subscriptions are not applicable.
  • Acceptance of new applications for Zutto DOCOMO Tokuten ended with applicants whose birthday month is May 2022. The service has now been revamped as Chouki Riyou Arigatou Tokuten for applicants whose birthday month is June 2022 or later. For details, refer to New windowChouki Riyou Arigatou Tokuten (in Japanese only).

Billing Plans Applicable for Discounts

5G compatible plans

Xi "crossy" compatible plans

Billing plan for your first smartphone (5G/4G)

  • This plan is available to customers who change their subscription from FOMA or switch from another carrier's 3G network.

Rewards

Rewards
d POINT CLUB stages Reward points*3
(limited period and use)
DOCOMO's Giga plan*4 Keitai Plan/Hajimete Sumaho Plan/
U15 Hajimete Sumaho Plan
Platinum stage 3,000pt 1,200pt
4th stage 2,000pt
3rd stage 1,500pt
2nd stage 1,000pt
1st stage 500pt
  1. Points granted with Zutto DOCOMO Tokuten are d POINTs (limited period and usage). d POINTs are valid for six months starting the month that they were granted and ending at the end of the sixth month, and can be used for purchasing smartphones and other docomo products, shopping at d market, d POINT affiliate shops, and paying with d-Barai. Please note that these points cannot be redeemed for point-exchange products (including a prize draw, JAL Mileage or Ponta points exchange), payment for mobile phone bills, or purchasing additional data packets.
  2. DOCOMO's Giga plan is a generic term for 5G Gigaho Premier, 5G Gigaho, 5G Gigalight, Gigaho Premier, Gigaho and Gigalight.
  • The number of reward points is determined based on your d POINT CLUB stage on your birthday month and subscription plan when you apply to receive points.
  • If you subscribed to Keitai Plan on or before September 30, 2019, and have not changed it to the Keitai Plan available on or after October 2019, the number of reward points is 1,500 for the 3rd stage, 2,000 for the 4th stage, or 3,000 for the platinum stage.

How the d Point Club stages are determined

Image of Higher stages for long-time users and heavy users. Platinum stage for users of 15 years or longer.Image of Higher stages for long-time users and heavy users. Platinum stage for users of 15 years or longer.
notice1 notice2 notice3
  1. This is the length of use of the docomo mobile line.
  2. The total length of use is counted at the end of the month before the applicable month.
  3. d POINTs (limited period and use) and points awarded as a d CARD GOLD privilege (90 points granted per ¥1,000 [excl. tax] usage charge of docomo mobile or docomo Hikari) are not counted for the stages. d POINTS moved from other companies or awarded in campaigns without paying for services or bills may not be counted for the stages.

How to Apply

Apply through the d POINT CLUB site (sp-mode/PC) (in Japanese only) or by calling the dedicated number (*8470 [in Japanese only]) yourself.

Procedure Timing

Zutto DOCOMO Tokuten can be acquired during a six month period that includes your birthday month. Note that d POINTs acquired as a reward are valid for six months starting with the month that they were acquired and ending at the end of the sixth month.

  • This period remains the same even if you make an appointment to apply to an applicable plan (5G Gigaho Premier, 5G Gigaho, 5G Gigalight, Gigaho Premier, Gigaho, Gigalight, Keitai Plan, Hajimete Sumaho Plan or U15 Hajimete Sumaho Plan) on the month of your birthday, and the points can be received once the applicable plan has been applied to your subscription.
Image of Award periodImage of Award period
Image of Award periodImage of Award period
Image of Award periodImage of Award period
  • We will send you a notification via SMS. We may be unable to send you a notification depending on some circumstances, such as if you are using an iPad or router that does not support SMS, or have blocked notifications from DOCOMO. Furthermore, you may receive an SMS even if you have become ineligible to receive the reward due to a subscription change or if you have already received your reward.

Service counters

PC,
smartphone,
docomo Feature Phone
(sp-mode)

You can apply from d POINT CLUB (in Japanese only) site. The required d ACCOUNT can be easily issued, so even beginners can start using right away.

  • When accessing from a PC, a d ACCOUNT is required.
  • When accessing from a smartphone or docomo Feature Phone (sp-mode), a Network PIN is required.
  • Operation procedures on the actual screens are in Japanese.
Business hours :
24 hours *8

Phone

If you are eligible to receive points, call the number “*8470” (free of charge) from your DOCOMO phone to complete the reward granting process.

  • This requires the caller ID notification service. If the service is disabled, dial “186*8470” to activate.
Business hours :
24 hours*9
  1. May not be available due to system maintenance. Check the New windowmaintenance information (in Japanese only) in d POINT CLUB website for details.
  2. May not be available due to system maintenance.

Notes

  • Depending on when changes to your subscription were made, customers who are not eligible to earn points may be notified of a point reward.
  • To receive points, an application is required for each line.
  • Those eligible for Zutto DOCOMO Tokuten and the number of d POINTs (limited period and usage) they are awarded as a Zutto DOCOMO Tokuten (hereinafter referred to as reward points) are determined by the following. For details on the d POINT CLUB stages, refer to the New windowd POINT CLUB website (in Japanese only).
    1. Applying to receive Reward Points on the month of your birthday
      Eligible customers: Those who are subscribed to either 5G Gigaho Premier, 5G Gigaho, 5G Gigalight, Gigaho Premier, Gigaho, Gigalight, Keitai Plan, Hajimete Sumaho Plan or U15 Hajimete Sumaho Plan (hereinafter referred to as applicable plans) at the time of reward application and who are d POINT CLUB members (docomo Business Premier Club members not included).

      Basis for rewarded points: The number of points rewarded is determined by your d POINT CLUB stage information and the subscribed plan, at the time of reward process.
    2. Applying to receive Reward Points after your birthday month has already passed
      Eligible customers: In addition to the conditions presented in ①, customers must have either subscribed or made an appointment to apply for an applicable plan as of their birthday month, and must be subscribed to an applicable plan by 12:00 a.m. on the first day of the month following their birthday month.

      Basis for rewarded points: The customer's d POINT CLUB stage information as of the end of the month of their birthday (if you are not yet a d POINT CLUB member as of the end of your birthday month, you will be regarded as a 1st stage member), and the subscribed plan at the time of reward process.
  • Birthday month refers to the month of birth (the date of birth written on the personal identification documents provided when subscribing) of the DOCOMO mobile subscriber.
  • The customer must apply for reward points via the d POINT CLUB website (sp-mode, PC) or by calling the dedicated number (*8470 [in Japanese only]). Note that you cannot apply for reward points during system maintenance, so please apply ahead of the deadline.
  • Reward Points can be acquired during a six month period that includes your birthday month. This period remains the same even if you make an appointment to apply to an applicable plan on the month of your birthday, and the points can be received once the applicable plan has been applied to your subscription.
  • Reward points (d POINTs [limited period and usage]) are valid for six months starting with the month that they were acquired and ending at the end of the sixth month, and can be used for purchasing smartphones and other DOCOMO products, shopping at d market, d POINT affiliate shops, and paying with d-Barai. Please note that these points cannot be redeemed for point-exchange products (including a prize draw, JAL Mileage or Ponta points exchange), payment for mobile phone bills, or purchasing additional data packets.
  • You will receive your reward points as soon as the reward application is complete.
  • If the birth month of the subscriber changes after receiving reward points due to changing the name of the subscriber or succeeding a subscription, you will not be able to receive the reward points for that line until one year following the last time reward points were granted. Note that if the birth month of the subscriber changes due to changing the name of the subscriber or succeeding a subscription before receiving reward points, the new subscriber will be able to receive reward points based on the changed birth month.
  • To receive points, you must apply through the d POINT CLUB site (sp-mode/PC) (in Japanese only) or by calling the dedicated number (*8470 [in Japanese only]).
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